Terms of service

Terms of Service — Noir Oak

By using our website and placing an order, you agree to the following terms:

1. Orders & Acceptance

  • All orders are subject to availability and confirmation
  • Noir Oak reserves the right to refuse or cancel any order if necessary

2. Product Nature

  • All products are handcrafted
  • Variations in color, texture, and finish are natural and not considered defects

3. Pricing & Payments

  • All prices are listed in PKR unless stated otherwise
  • Full or partial payment may be required before order processing

4. Shipping & Delivery

  • Delivery timelines are estimates and not guaranteed
  • Customers are responsible for ensuring access and fit at delivery location

5. Liability

  • Noir Oak is not liable for:
    • Delays caused by third-party logistics
    • Damage not reported at delivery
    • Inability to deliver due to space constraints

6. Changes to Terms

  • Noir Oak reserves the right to update these terms at any time without prior notice